Frequently Asked Questions

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Published on Thursday, 06 September 2012 14:41

Written by Super User

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Terms of Use

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Category: General

Published on Monday, 03 September 2012 19:04

Written by Super User

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Welcome to CLOSEUPAgency!

1. Your relationship with CLOSEUPAgency

1.1 Your use of CLOSEUPAgency's products, software, services and web sites (referred to collectively as the "Services" in this document and excluding any services provided to you by CLOSEUPAgency under a separate written agreement) is subject to the terms of a legal agreement between you and CLOSEUPAgency. This document explains how the agreement is made up, and sets out some of the terms of that agreement.

1.2 Unless otherwise agreed in writing with CLOSEUPAgency, your agreement with CLOSEUPAgency will always include, at a minimum, the terms and conditions set out in this document. These are referred to below as the "Universal Terms".

1.3 Your agreement with CLOSEUPAgency will also include the terms of any Legal Notices applicable to the Services, in addition to the Universal Terms. All of these are referred to below as the "Additional Terms". Where Additional Terms apply to a Service, these will be accessible for you to read either within, or through your use of, that Service.

1.4 The Universal Terms, together with the Additional Terms, form a legally binding agreement between you and CLOSEUPAgency in relation to your use of the Services. It is important that you take the time to read them carefully. Collectively, this legal agreement is referred to below as the "Terms".

1.5 If there is any contradiction between what the Additional Terms say and what the Universal Terms say, then the Additional Terms shall take precedence in relation to that Service.

2. Accepting the Terms

2.1 In order to use the Services, you must first agree to the Terms. You may not use the Services if you do not accept the Terms.

2.2 You can accept the Terms by:
(A) clicking to accept or agree to the Terms, where this option is made available to you by CLOSEUPAgency in the user interface for any Service; or
(B) by actually using the Services. In this case, you understand and agree that CLOSEUPAgency will treat your use of the Services as acceptance of the Terms from that point onwards.

2.3 You may not use the Services and may not accept the Terms if (a) you are not of legal age to form a binding contract with CLOSEUPAgency, or (b) you are a person barred from receiving the Services under the laws of the United States or other countries including the country in which you are resident or from which you use the Services.

2.4 Before you continue, you should print off or save a local copy of the Universal Terms for your records.

3. Language of the Terms

3.1 Where CLOSEUPAgency has provided you with a translation of the English language version of the Terms, then you agree that the translation is provided for your convenience only and that the English language versions of the Terms will govern your relationship with CLOSEUPAgency.

3.2 If there is any contradiction between what the English language version of the Terms says and what a translation says, then the English language version shall take precedence.

4. Provision of the Services by CLOSEUPAgency

4.1 CLOSEUPAgency has subsidiaries and affiliated legal entities around the world ("Subsidiaries and Affiliates"). Sometimes, these companies will be providing the Services to you on behalf of CLOSEUPAgency itself. You acknowledge and agree that Subsidiaries and Affiliates will be entitled to provide the Services to you.

4.2 CLOSEUPAgency is constantly innovating in order to provide the best possible experience for its users. You acknowledge and agree that the form and nature of the Services which CLOSEUPAgency provides may change from time to time without prior notice to you.

4.3 As part of this continuing innovation, you acknowledge and agree that CLOSEUPAgency may stop (permanently or temporarily) providing the Services (or any features within the Services) to you or to users generally at CLOSEUPAgency's sole discretion, without prior notice to you. You may stop using the Services at any time. You do not need to specifically inform CLOSEUPAgency when you stop using the Services.

4.4 You acknowledge and agree that if CLOSEUPAgency disables access to your account, you may be prevented from accessing the Services, your account details or any files or other content which is contained in your account.

4.5 You acknowledge and agree that while CLOSEUPAgency may not currently have set a fixed upper limit on the number of transmissions you may send or receive through the Services or on the amount of storage space used for the provision of any Service, such fixed upper limits may be set by CLOSEUPAgency at any time, at CLOSEUPAgency's discretion.

5. Use of the Services by you

5.1 In order to access certain Services, you may be required to provide information about yourself (such as identification or contact details) as part of the registration process for the Service, or as part of your continued use of the Services. You agree that any registration information you give to CLOSEUPAgency will always be accurate, correct and up to date.

5.2 You agree to use the Services only for purposes that are permitted by (a) the Terms and (b) any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions (including any laws regarding the export of data or software to and from the United States or other relevant countries).

5.3 You agree not to access (or attempt to access) any of the Services by any means other than through the interface that is provided by CLOSEUPAgency, unless you have been specifically allowed to do so in a separate agreement with CLOSEUPAgency. You specifically agree not to access (or attempt to access) any of the Services through any automated means (including use of scripts or web crawlers) and shall ensure that you comply with the instructions set out in any txt file present on the Services.

5.4 You agree that you will not engage in any activity that interferes with or disrupts the Services (or the servers and networks which are connected to the Services).

5.5 Unless you have been specifically permitted to do so in a separate agreement with CLOSEUPAgency, you agree that you will not reproduce, duplicate, copy, sell, trade or resell the Services for any purpose.

5.6 You agree that you are solely responsible for (and that CLOSEUPAgency has no responsibility to you or to any third party for) any breach of your obligations under the Terms and for the consequences (including any loss or damage which CLOSEUPAgency may suffer) of any such breach.

6. Your passwords and account security

6.1 You agree and understand that you are responsible for maintaining the confidentiality of passwords associated with any account you use to access the Services.

6.2 Accordingly, you agree that you will be solely responsible to CLOSEUPAgency for all activities that occur under your account.

6.3 If you become aware of any unauthorized use of your password or of your account, you agree to notify CLOSEUPAgency immediately at This email address is being protected from spambots. You need JavaScript enabled to view it.

7. Privacy and your personal information

7.1 For information about CLOSEUPAgency's data protection practices, please read CLOSEUPAgency's privacy policy at www.CLOSEUPAgency.com/privacy-policy/. This policy explains how CLOSEUPAgency treats your personal information, and protects your privacy, when you use the Services.

7.2 You agree to the use of your data in accordance with CLOSEUPAgency's privacy policies.

8. Content in the Services

8.1 You understand that all information (such as data files, written text, computer software, music, audio files or other sounds, photographs, videos or other images) which you may have access to as part of, or through your use of, the Services are the sole responsibility of the person from which such content originated. All such information is referred to below as the "Content".

8.2 You should be aware that Content presented to you as part of the Services, including but not limited to advertisements in the Services and sponsored Content within the Services may be protected by intellectual property rights which are owned by the sponsors or advertisers who provide that Content to CLOSEUPAgency (or by other persons or companies on their behalf). You may not modify, rent, lease, loan, sell, distribute or create derivative works based on this Content (either in whole or in part) unless you have been specifically told that you may do so by CLOSEUPAgency or by the owners of that Content, in a separate agreement.

8.3 CLOSEUPAgency reserves the right (but shall have no obligation) to pre-screen, review, flag, filter, modify, refuse or remove any or all Content from any Service. In addition, there are commercially available services and software to limit access to material that you may find objectionable.

8.4 You understand that by using the Services you may be exposed to Content that you may find offensive, indecent or objectionable and that, in this respect, you use the Services at your own risk.

8.5 You agree that you are solely responsible for (and that CLOSEUPAgency has no responsibility to you or to any third party for) any Content that you create, transmit or display while using the Services and for the consequences of your actions (including any loss or damage which CLOSEUPAgency may suffer) by doing so.

9. Proprietary rights

9.1 You acknowledge and agree that CLOSEUPAgency (or CLOSEUPAgency's licensors) own all legal right, title and interest in and to the Services, including any intellectual property rights which subsist in the Services (whether those rights happen to be registered or not, and wherever in the world those rights may exist). You further acknowledge that the Services may contain information which is designated confidential by CLOSEUPAgency and that you shall not disclose such information without CLOSEUPAgency's prior written consent.

9.2 Unless you have agreed otherwise in writing with CLOSEUPAgency, nothing in the Terms gives you a right to use any of CLOSEUPAgency's trade names, trade marks, service marks, logos, domain names, and other distinctive brand features.

9.3 If you have been given an explicit right to use any of these brand features in a separate written agreement with CLOSEUPAgency, then you agree that your use of such features shall be in compliance with that agreement, any applicable provisions of the Terms, and CLOSEUPAgency's brand feature use guidelines as updated from time to time.

9.4 Other than the limited license set forth in Section 11, CLOSEUPAgency acknowledges and agrees that it obtains no right, title or interest from you (or your licensors) under these Terms in or to any Content that you submit, post, transmit or display on, or through, the Services, including any intellectual property rights which subsist in that Content (whether those rights happen to be registered or not, and wherever in the world those rights may exist). Unless you have agreed otherwise in writing with CLOSEUPAgency, you agree that you are responsible for protecting and enforcing those rights and that CLOSEUPAgency has no obligation to do so on your behalf.

9.5 You agree that you shall not remove, obscure, or alter any proprietary rights notices (including copyright and trade mark notices) which may be affixed to or contained within the Services.

9.6 Unless you have been expressly authorized to do so in writing by CLOSEUPAgency, you agree that in using the Services, you will not use any trade mark, service mark, trade name, logo of any company or organization in a way that is likely or intended to cause confusion about the owner or authorized user of such marks, names or logos.

10. License from CLOSEUPAgency

10.1 CLOSEUPAgency gives you a personal, worldwide, royalty-free, non-assignable and non-exclusive license to use the software provided to you by CLOSEUPAgency as part of the Services as provided to you by CLOSEUPAgency (referred to as the "Software" below). This license is for the sole purpose of enabling you to use and enjoy the benefit of the Services as provided by CLOSEUPAgency, in the manner permitted by the Terms.

10.2 You may not (and you may not permit anyone else to) copy, modify, create a derivative work of, reverse engineer, decompile or otherwise attempt to extract the source code of the Software or any part thereof, unless this is expressly permitted or required by law, or unless you have been specifically told that you may do so by CLOSEUPAgency, in writing.

10.3 Unless CLOSEUPAgency has given you specific written permission to do so, you may not assign (or grant a sub-license of) your rights to use the Software, grant a security interest in or over your rights to use the Software, or otherwise transfer any part of your rights to use the Software.

11. Content license from you

11.1 You retain copyright and any other rights you already hold in Content which you submit, post or display on or through, the Services. By submitting, posting or displaying the content you give CLOSEUPAgency a perpetual, irrevocable, worldwide, royalty-free, and non-exclusive license to reproduce, adapt, modify, translate, publish, publicly perform, publicly display and distribute any Content which you submit, post or display on or through, the Services. This license is for the sole purpose of enabling CLOSEUPAgency to display, distribute and promote the Services and may be revoked for certain Services as defined in the Additional Terms of those Services.

11.2 You agree that this license includes a right for CLOSEUPAgency to make such Content available to other companies, organizations or individuals with whom CLOSEUPAgency has relationships for the provision of syndicated services, and to use such Content in connection with the provision of those services.

11.3 You understand that CLOSEUPAgency, in performing the required technical steps to provide the Services to our users, may (a) transmit or distribute your Content over various public networks and in various media; and (b) make such changes to your Content as are necessary to conform and adapt that Content to the technical requirements of connecting networks, devices, services or media. You agree that this license shall permit CLOSEUPAgency to take these actions.

11.4 You confirm and warrant to CLOSEUPAgency that you have all the rights, power and authority necessary to grant the above license.

12. Software updates

12.1 The Software which you use may automatically download and install updates from time to time from CLOSEUPAgency. These updates are designed to improve, enhance and further develop the Services and may take the form of bug fixes, enhanced functions, new software modules and completely new versions. You agree to receive such updates (and permit CLOSEUPAgency to deliver these to you) as part of your use of the Services.

13. Ending your relationship with CLOSEUPAgency

13.1 The Terms will continue to apply until terminated by either you or CLOSEUPAgency as set out below.

13.2 If you want to terminate your legal agreement with CLOSEUPAgency, you may do so by (a) notifying CLOSEUPAgency at any time and (b) closing your accounts for all of the Services which you use, where CLOSEUPAgency has made this option available to you. Your notice should be sent, in writing, to CLOSEUPAgency's address which is set out at the beginning of these Terms.

13.3 CLOSEUPAgency may at any time, terminate its legal agreement with you if:
(A) you have breached any provision of the Terms (or have acted in manner which clearly shows that you do not intend to, or are unable to comply with the provisions of the Terms); or
(B) CLOSEUPAgency is required to do so by law (for example, where the provision of the Services to you is, or becomes, unlawful); or
(C) the partner with whom CLOSEUPAgency offered the Services to you has terminated its relationship with CLOSEUPAgency or ceased to offer the Services to you; or
(D) CLOSEUPAgency is transitioning to no longer providing the Services to users in the country in which you are resident or from which you use the service; or
(E) the provision of the Services to you by CLOSEUPAgency is, in CLOSEUPAgency's opinion, no longer commercially viable.

13.4 Nothing in this Section shall affect CLOSEUPAgency's rights regarding provision of Services under Section 4 of the Terms.

13.5 When these Terms come to an end, all of the legal rights, obligations and liabilities that you and CLOSEUPAgency have benefited from, been subject to (or which have accrued over time whilst the Terms have been in force) or which are expressed to continue indefinitely, shall be unaffected by this cessation, and the provisions of paragraph 20.7 shall continue to apply to such rights, obligations and liabilities indefinitely.

14. EXCLUSION OF WARRANTIES

14.1 NOTHING IN THESE TERMS, INCLUDING SECTIONS 14 AND 15, SHALL EXCLUDE OR LIMIT CLOSEUPAgency'S WARRANTY OR LIABILITY FOR LOSSES WHICH MAY NOT BE LAWFULLY EXCLUDED OR LIMITED BY APPLICABLE LAW. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR CONDITIONS OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR LOSS OR DAMAGE CAUSED BY NEGLIGENCE, BREACH OF CONTRACT OR BREACH OF IMPLIED TERMS, OR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, ONLY THE LIMITATIONS WHICH ARE LAWFUL IN YOUR JURISDICTION WILL APPLY TO YOU AND OUR LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

14.2 YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK AND THAT THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE."

14.3 IN PARTICULAR, CLOSEUPAgency, ITS SUBSIDIARIES AND AFFILIATES, AND ITS LICENSORS DO NOT REPRESENT OR WARRANT TO YOU THAT:
(A) YOUR USE OF THE SERVICES WILL MEET YOUR REQUIREMENTS,
(B) YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR FREE FROM ERROR,
(C) ANY INFORMATION OBTAINED BY YOU AS A RESULT OF YOUR USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE, AND
(D) THAT DEFECTS IN THE OPERATION OR FUNCTIONALITY OF ANY SOFTWARE PROVIDED TO YOU AS PART OF THE SERVICES WILL BE CORRECTED.

14.4 ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICES IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR OTHER DEVICE OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL.

14.5 NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM CLOSEUPAgency OR THROUGH OR FROM THE SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TERMS.

14.6 CLOSEUPAgency FURTHER EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

15. LIMITATION OF LIABILITY

15.1 SUBJECT TO OVERALL PROVISION IN PARAGRAPH 14.1 ABOVE, YOU EXPRESSLY UNDERSTAND AND AGREE THAT CLOSEUPAgency, ITS SUBSIDIARIES AND AFFILIATES, AND ITS LICENSORS SHALL NOT BE LIABLE TO YOU FOR:

(A) ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL CONSEQUENTIAL OR EXEMPLARY DAMAGES WHICH MAY BE INCURRED BY YOU, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY. THIS SHALL INCLUDE, BUT NOT BE LIMITED TO, ANY LOSS OF PROFIT (WHETHER INCURRED DIRECTLY OR INDIRECTLY), ANY LOSS OF GOODWILL OR BUSINESS REPUTATION, ANY LOSS OF DATA SUFFERED, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, OR OTHER INTANGIBLE LOSS;

(B) ANY LOSS OR DAMAGE WHICH MAY BE INCURRED BY YOU, INCLUDING BUT NOT LIMITED TO LOSS OR DAMAGE AS A RESULT OF:

(I) ANY RELIANCE PLACED BY YOU ON THE COMPLETENESS, ACCURACY OR EXISTENCE OF ANY ADVERTISING, OR AS A RESULT OF ANY RELATIONSHIP OR TRANSACTION BETWEEN YOU AND ANY ADVERTISER OR SPONSOR WHOSE ADVERTISING APPEARS ON THE SERVICES;
(II) ANY CHANGES WHICH CLOSEUPAgency MAY MAKE TO THE SERVICES, OR FOR ANY PERMANENT OR TEMPORARY CESSATION IN THE PROVISION OF THE SERVICES (OR ANY FEATURES WITHIN THE SERVICES);
(III) THE DELETION OF, CORRUPTION OF, OR FAILURE TO STORE, ANY CONTENT AND OTHER COMMUNICATIONS DATA MAINTAINED OR TRANSMITTED BY OR THROUGH YOUR USE OF THE SERVICES;
(III) YOUR FAILURE TO PROVIDE CLOSEUPAgency WITH ACCURATE ACCOUNT INFORMATION;
(IV) YOUR FAILURE TO KEEP YOUR PASSWORD OR ACCOUNT DETAILS SECURE AND CONFIDENTIAL;

15.2 THE LIMITATIONS ON CLOSEUPAgency'S LIABILITY TO YOU IN PARAGRAPH 15.1 ABOVE SHALL APPLY WHETHER OR NOT CLOSEUPAgency HAS BEEN ADVISED OF OR SHOULD HAVE BEEN AWARE OF THE POSSIBILITY OF ANY SUCH LOSSES ARISING.

16. Copyright and trade mark policies

16.1 It is CLOSEUPAgency's policy to respond to notices of alleged copyright infringement that comply with applicable international intellectual property law (including, in the United States, the Digital Millennium Copyright Act) and to terminating the accounts of repeat infringers.

16.2 CLOSEUPAgency operates a trade mark complaints procedure in respect of CLOSEUPAgency's advertising business, details of which can be found at by sending a request therefor to This email address is being protected from spambots. You need JavaScript enabled to view it.

17. Advertisements

17.1 Some of the Services are supported by advertising revenue and may display advertisements and promotions. These advertisements may be targeted to the content of information stored on the Services, queries made through the Services or other information.

17.2 The manner, mode and extent of advertising by CLOSEUPAgency on the Services are subject to change without specific notice to you.

17.3 In consideration for CLOSEUPAgency granting you access to and use of the Services, you agree that CLOSEUPAgency may place such advertising on the Services.

18. Other content

18.1 The Services may include hyperlinks to other web sites or content or resources. CLOSEUPAgency may have no control over any web sites or resources which are provided by companies or persons other than CLOSEUPAgency.

18.2 You acknowledge and agree that CLOSEUPAgency is not responsible for the availability of any such external sites or resources, and does not endorse any advertising, products or other materials on or available from such web sites or resources.

18.3 You acknowledge and agree that CLOSEUPAgency is not liable for any loss or damage which may be incurred by you as a result of the availability of those external sites or resources, or as a result of any reliance placed by you on the completeness, accuracy or existence of any advertising, products or other materials on, or available from, such web sites or resources.

19. Changes to the Terms

19.1 CLOSEUPAgency may make changes to the Universal Terms or Additional Terms from time to time. When these changes are made, CLOSEUPAgency will make a new copy of the Universal Terms available on this website page and any new Additional Terms will be made available to you from within, or through, the affected Services.

19.2 You understand and agree that if you use the Services after the date on which the Universal Terms or Additional Terms have changed, CLOSEUPAgency will treat your use as acceptance of the updated Universal Terms or Additional Terms.

20. General legal terms

20.1 Sometimes when you use the Services, you may (as a result of, or through your use of the Services) use a service or download a piece of software, or purchase goods, which are provided by another person or company. Your use of these other services, software or goods may be subject to separate terms between you and the company or person concerned. If so, the Terms do not affect your legal relationship with these other companies or individuals.

20.2 The Terms constitute the whole legal agreement between you and CLOSEUPAgency and govern your use of the Services (but excluding any services which CLOSEUPAgency may provide to you under a separate written agreement), and completely replace any prior agreements between you and CLOSEUPAgency in relation to the Services.

20.3 You agree that CLOSEUPAgency may provide you with notices, including those regarding changes to the Terms, by email, regular mail, or postings on the Services.

20.4 You agree that if CLOSEUPAgency does not exercise or enforce any legal right or remedy which is contained in the Terms (or which CLOSEUPAgency has the benefit of under any applicable law), this will not be taken to be a formal waiver of CLOSEUPAgency's rights and that those rights or remedies will still be available to CLOSEUPAgency.

20.5 If any court of law, having the jurisdiction to decide on this matter, rules that any provision of these Terms is invalid, then that provision will be removed from the Terms without affecting the rest of the Terms. The remaining provisions of the Terms will continue to be valid and enforceable.

20.6 You acknowledge and agree that each member of the group of companies of which CLOSEUPAgency is the parent shall be third party beneficiaries to the Terms and that such other companies shall be entitled to directly enforce, and rely upon, any provision of the Terms which confers a benefit on (or rights in favor of) them. Other than this, no other person or company shall be third party beneficiaries to the Terms.

20.7 The Terms, and your relationship with CLOSEUPAgency under the Terms, shall be governed by the laws of the Province of Ontario, Canada without regard to its conflict of laws provisions. You and CLOSEUPAgency agree to submit to the exclusive jurisdiction of the courts located within the regional municipality of Waterloo, Ontario to resolve any legal matter arising from the Terms. Notwithstanding this, you agree that CLOSEUPAgency shall still be allowed to apply for injunctive remedies (or an equivalent type of urgent legal relief) in any jurisdiction.

Updated January 23, 2012

ABOUT YOU

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Category: General

Published on Wednesday, 05 September 2012 19:12

Written by Super User

Hits: 140

What's on your mind?

As a Brand owner or Marketing Manager you probably don't have a lot of extra time to sit back and think about how your brand is doing in all the digital spaces it is or could be in ... websites, social media, social proof, right? No, we didn't think so either. At CLOSEUP Agency we understand what you're facing because we've been there too. We've worked for all kinds of Brands and know that "uninterrupted thinking time" is the key thing that almost no one has enough of.

So when you brief our team, you'll be working with a dedicated group of creative individuals that work hard to understand your business, its needs and its objectives. We strive to help develop strategy and execute tactics while minimizing the time you need to spend away from running your business.

We keep you informed and ensure you approve every important step of the process. Our branding initiatives have had great success. Marketing and engaging brands with the creative talents of CLOSEUP Agency - now that's strategic thinking!

Privacy Policy

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Category: General

Published on Monday, 03 September 2012 18:57

Written by Super User

Hits: 74

At CLOSEUPAgency.com we recognize that privacy is important. This Privacy Policy applies to all of the products, services and websites offered by CLOSEUPAgency.com or its subsidiaries or affiliated companies where CLOSEUPAgency.com refers to and is a division of Phoenix Ridge Foundry Inc., and which Terms shall be as posted on www.CLOSEUPAgency.com (the CLOSEUPAgency.com "Website"); collectively, "CLOSEUPAgency.com's service." CLOSEUPAgency.com adheres to the US Safe Harbor Privacy Principles of Notice, Choice, Onward Transfer, Security, Data Integrity, Access and Enforcement. If you have any questions about this Privacy Policy, please feel free to contact us through our website or write to us at This email address is being protected from spambots. You need JavaScript enabled to view it. .

Information we collect and how we use it

We offer a number of services that do not require you to register for an account or provide any personal information to us. In order to provide our full range of services, we may collect the following types of information: Information you provide When you sign up for a CLOSEUPAgency.com Account or other CLOSEUPAgency.com service or promotion that requires registration, we ask you for personal information (such as your name, email address and an account password). For certain services, such as our advertising programs, we also request credit card or other payment account information which we maintain in encrypted form on secure servers. We may combine the information you submit under your account with information from other CLOSEUPAgency.com services or third parties in order to provide you with a better experience and to improve the quality of our services. For certain services, we may give you the opportunity to opt out of combining such information.

Cookies - When you visit CLOSEUPAgency.com, we may send one or more cookies in a small file containing a string of characters to your computer or other device that uniquely identifies your browser. We use cookies to improve the quality of our service, including for storing user preferences, improving search results and ad selection, and tracking user trends, such as how people search. CLOSEUPAgency.com also uses cookies in its advertising services to help advertisers and publishers serve and manage ads across the web. We may set one or more cookies in your browser when you visit a website, including CLOSEUPAgency.com sites that use our advertising cookies, and view or click on an ad supported by CLOSEUPAgency.com's advertising services.

Log information - When you access CLOSEUPAgency.com services, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.

User communications - When you send email or other communications to CLOSEUPAgency.com, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.

Affiliated CLOSEUPAgency.com Services on other sites - We offer some of our services on or through other web sites. Personal information that you provide to those sites may be sent to CLOSEUPAgency.com in order to deliver the service. We process such information under this Privacy Policy. The affiliated sites through which our services are offered may have different privacy practices and we encourage you to read their privacy policies.

Gadgets - CLOSEUPAgency.com may make available third party applications through its services. The information collected by CLOSEUPAgency.com when you enable a gadget or other application is processed under this Privacy Policy. Information collected by the application or gadget provider is governed by their privacy policies. Links - CLOSEUPAgency.com may present links in a format that enables us to keep track of whether these links have been followed. We use this information to improve the quality of our search technology, customized content and advertising.

Other sites - This Privacy Policy applies to CLOSEUPAgency.com services only. We do not exercise control over the sites displayed as search results, sites that include CLOSEUPAgency.com applications, products or services, or links from within our various services. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you. CLOSEUPAgency.com only processes personal information for the purposes described in this Privacy Policy and/or the supplementary privacy notices for specific services. In addition to the above, such purposes include:

• Providing our services, including the display of customized content and advertising;
• Auditing, research and analysis in order to maintain, protect and improve our services; * Ensuring the technical functioning of our network;
• Protecting the rights or property of CLOSEUPAgency.com or our users; and
• Developing new services.

You can find more information about how we process personal information by referring to supplementary privacy notices for particular services. CLOSEUPAgency.com processes personal information on our servers in the United States of America and in other countries. In some cases, we process personal information on a server outside your own country. We may process personal information to provide our own services. In some cases, we may process personal information on behalf of and according to the instructions of a third party, such as our advertising partners.

Choices for personal information

When you sign up for a particular service that requires registration, we ask you to provide personal information. If we use this information in a manner different than the purpose for which it was collected, then we will ask for your consent prior to such use. If we propose to use personal information for any purposes other than those described in this Privacy Policy and/or in the specific service privacy notices, we will offer you an effective way to opt out of the use of personal information for those other purposes. We will not collect or use sensitive information for purposes other than those described in this Privacy Policy and/or in the supplementary service privacy notices, unless we have obtained your prior consent. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some CLOSEUPAgency.com features and services may not function properly if your cookies are disabled. You can decline to submit personal information to any of our services, in which case CLOSEUPAgency.com may not be able to provide those services to you.

Information sharing

CLOSEUPAgency.com only shares personal information with other companies or individuals outside of CLOSEUPAgency.com in the following limited circumstances:

• We have your consent. We require opt-in consent for the sharing of any sensitive personal information.
• You provide information as part of a promotion conducted jointly by CLOSEUPAgency.com and another entity(ies) which promotions are so identified.
• We provide such information to our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.
• We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against harm to the rights, property or safety of CLOSEUPAgency.com, its users or the public as required or permitted by law.
• If CLOSEUPAgency.com becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, we will ensure the confidentiality of any personal information involved in such transactions and provide notice before personal information is transferred and becomes subject to a different privacy policy.
• We may share with third parties certain pieces of aggregated, non-personal information, such as the number of users who searched for a particular term, for example, or how many users clicked on a particular advertisement. Such information does not identify you individually.

Please contact us at the address below for any additional questions about the management or use of personal data.

Information security

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data. We restrict access to personal information to CLOSEUPAgency.com employees, contractors, associates and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

Data integrity

CLOSEUPAgency.com processes personal information only for the purposes for which it was collected and in accordance with this Privacy Policy or any applicable service-specific privacy notice. We review our data collection, storage and processing practices to ensure that we only collect, store and process the personal information needed to provide or improve our services or as otherwise permitted under this Policy. We take reasonable steps to ensure that the personal information we process is accurate, complete, and current, but we depend on our users to update or correct their personal information whenever necessary.

Accessing and updating personal information

When you use CLOSEUPAgency.com services, we make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. Some of our services have different procedures to access, correct or delete user personal information. We provide the details for these procedures in the specific privacy notices (as and if applicable) for these services

Enforcement

CLOSEUPAgency.com regularly reviews its compliance with this Privacy Policy. Please feel free to direct any questions or concerns regarding this Privacy Policy or CLOSEUPAgency.comís treatment of personal information by contacting us through this web site or by writing to us at This email address is being protected from spambots. You need JavaScript enabled to view it. When we receive formal written complaints at this address, it is CLOSEUPAgency.com policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between CLOSEUPAgency.com and an individual.

Changes to this Privacy Policy

Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent, and we expect most such changes will be minor. Regardless, we will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes). Each version of this Privacy Policy will be identified at the top of the page by its effective date, and we will also keep prior versions of this Privacy Policy in an archive for your review. If you have any additional questions or concerns about this Privacy Policy, please feel free to contact us any time through this web site or at This email address is being protected from spambots. You need JavaScript enabled to view it.

Last modified: January 23, 2012